Order cancellation update [15/07/2020]

We would like to inform all sellers that in addition to the automated order cancellation system, G2G may under certain circumstances override the automated system cancellation with manual cancellation when we deem the issue as a matter of urgency or to expedite its resolution.

Thank you for your understanding.

 

谨此通知所有卖家,如果遇到紧急事件,我们会启动人工取消的流程,加快紧急事件的处理进度。

感谢您的谅解。

 

Kami ingin memberi tahu semua penjual bahwa selain sistem pembatalan pesanan otomatis, G2G dalam keadaan tertentu dapat menimpa pembatalan sistem otomatis dengan pembatalan manual ketika kami menganggap masalah ini sebagai masalah yang mendesak atau untuk mempercepat resolusinya.

Terima kasih.

 

 

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