Update on automated order cancellation duration
Please be informed that starting from 14th December 2020 (Monday), order cancellation requests submitted under “Delivering” status will be cancelled automatically by the system in 36 hours, down from 48 hours previously.
Action: Order cancellation request
Previous cancellation timeframe: 48 hours
Latest cancellation timeframe: 36 hours
Effective date: 14th December 2020.